If email verification gives an error, please contact our support team for assistance.

What to do if email verification gives an error?

By adding 2F authentication, you add a security layer to your account. Even though doing so is not mandatory, we recommend activating the 2F authentication.To do it, perform the following steps:<ul><li>Login to your Bidsbee account.</li><li>In your profile, move to the Security settings tab.</li><li>There, you will see an option to activate 2F authentication.</li></ul>Proceed with the activation as follows.<ul><li>Download the Google Authenticator app on your mobile device (a phone or a tablet).</li><li>Scan the QR code with your Google Authenticator application.</li><li>Save your security key in a safe place.&nbsp;</li></ul>Now, you can log in to your Bidsbee account with 2FA.&nbsp;

You can activate 2F authentication from your profile, the _Security settings_ tab, at any time. To do so, move to the _Security settings_ tab, download the Google Authenticator application to your mobile phone, scan your QR code with Google Authenticator, and save your security key.


How to receive a 2FA code to make my account safer?

In your profile, click on the Subscriptions tab. There, you can see the current plan you are using, and the plan available to subscribe to (Pro trading).&nbsp;Click on the Upgrade Plan button under the plan you want to pick and proceed with the payment (you will be redirected to a window where you will need to provide information for payment, fill it in, and your payment will be processed). That’s it. Your paid subscription will be activated as soon as the payment is processed.

In your profile, click on the _Subscriptions_ tab. There, you can see the current plan you are using and the plans available to subscribe to (_Pro trading_ or _Ultimate trading_).

Click on the _Upgrade Plan_ button under the plan you want to pick, fill in the data for payment, and proceed with the payment. That’s it, your paid subscription will be activated as soon as the payment is processed.


How can I purchase a subscription?

Your Bidsbee account is your access point to all the benefits the service offers. From your account, you can perform plenty of actions to increase the efficiency of your trading activities and boost your income.<h2>Profile</h2>From your user profile, you can manage the following.<ul><li>You can view the current subscription plan and upgrade it.</li><li>You can pick the notifications you want to receive and the channel through which you want to be notified (Telegram).</li></ul>In the Accounts tab, you can view, add, and remove accounts for copy trading.In the Subscriptions tab, you can view your current plan, upgrade to a selected plan, view the traders you are following, and check the orders.In the Security settings tab, you can change your password and enable 2FA to increase the security level of your account.<h2>Dashboard</h2>From your dashboard, you can:<ul><li>Add, modify, view, and remove accounts on exchanges.</li><li>Check your trading statistics and orders.</li><li>Create new orders.</li><li>View traders available for copy trading.</li><li>Check the top traded coins for each trading account with all the data on them, such as your balance and the coin value in BTC and USD.&nbsp;</li><li>Set alerts to track asset prices.</li></ul><h2>Trading Terminal</h2>From the trading terminal, you can access all the orders functionality:&nbsp;<ul><li>Create market, limit, and conditional orders with trailing, take profit, and stop loss.&nbsp;</li><li>Benefit from creating safety orders for HODLed coins and quick market deals.</li><li>Earn on futures trading.</li><li>View and edit open orders.</li><li>View trading history.</li></ul><h2>Copy Trading</h2>The copy trading functionality allows you to benefit from the expertise and knowledge of experienced traders. From there, you can:<ul><li>View traders’ profiles available for copying and subscribe to them.&nbsp;</li><li>Manage your copy trading transactions.</li></ul>Experienced traders can monetize their followers by creating public profiles and allowing other users to subscribe to them.<h2>Alerts</h2>From the Alerts tab, you can set alerts for a selected exchange, modify their settings, and delete alerts.

In your account, you can add, modify, or remove exchange accounts, handle security settings, manage and cancel subscriptions, check and manage coin balances, enable public trading profile and portfolio, manage earnings and payouts, and access all the Bidsbee functionality.


How do I customize my Bidsbee account settings?

To connect your account, do the following:Open your dashboard and click on the Connect an Account button.<img src="https://bidsbee-landing-cms-eu.s3.eu-north-1.amazonaws.com/1_ff7a8a4524.png" alt="1.png">Choose the exchange where you have a trading account; here, we pick Binance.<img src="https://bidsbee-landing-cms-eu.s3.eu-north-1.amazonaws.com/2_d1c251a42e.png" alt="2.png">Copy your API key (you need to create it on the exchange website in your profile). After that, copy your secret key and give the name for your account on Bidsbee (you can pick any name you want).<img src="https://bidsbee-landing-cms-eu.s3.eu-north-1.amazonaws.com/3_e4d8835ca8.png" alt="3.png">Finally, click on the Add Account button, and your account on Binance (or any other exchange you are adding) is added to Bidsbee!<img src="https://bidsbee-landing-cms-eu.s3.eu-north-1.amazonaws.com/4_2d8abf37c7.png" alt="4.png">You can add as many trading accounts on as many exchanges as you need.

To connect your trading account, move to your dashboard and click on the _Connect an account_ option. Pick the exchange where you have a trading account. In the provided fields, fill in the account name, and paste your API key and your secret key. When you have at least one account added, the button name changes to _Add account_. To connect another account, click on the button and proceed with filling in the required fields (the account name, the API key, and the secret key).


How do I connect my trading accounts to Bidsbee?

To register an account on Bidsbee, click on the Sign up button in the top right corner. Provide your valid email address, type in the password you will use to log in, and confirm the password by retyping it in the corresponding field. Tick the fields where you are asked to agree with our Privacy Policy and the Terms and Conditions.&nbsp;Check your email. You will get a confirmation link there. Click on it to confirm your account and log in.If, for some reason, you haven’t received the verification link, contact our support service in Discord or write us an email.At some point, you will be asked whether you want to activate two-factor authentication. You may skip this step, but we recommend activating it to boost the security level of your account. You can also do it later from your Profile, the Security settings tab.Now, you can log into your account on Bidsbee, connect your accounts on CEXes, and proceed with your trading activities.&nbsp;

To register an account on Bidsbee, click on the _Sign up_ button in the top right corner. In the fields that appear, provide your valid email and password. We will send a letter to your email with a verification link, please click on the link to verify your email, and that’s it, your account is created.

How to register an account on Bidsbee?

Your Bidsbee account is your access point to all the benefits the service offers. From your account, you can perform plenty of actions to increase the efficiency of your trading activities and boost your income.<h2>Profile</h2>From your user profile, you can manage the following.<ul><li>You can view the current subscription plan and upgrade it.</li><li>You can pick the notifications you want to receive and the channel through which you want to be notified (Telegram).</li></ul>In the Accounts tab, you can view, add, and remove accounts for copy trading.In the Subscriptions tab, you can view your current plan, upgrade to a selected plan, view the traders you are following, and check the orders.In the Security settings tab, you can change your password and enable 2FA to increase the security level of your account.<h2>Dashboard</h2>From your dashboard, you can:<ul><li>Add, modify, view, and remove accounts on exchanges.</li><li>Check your trading statistics and orders.</li><li>Create new orders.</li><li>View traders available for copy trading.</li><li>Check the top traded coins for each trading account with all the data on them, such as your balance and the coin value in BTC and USD.&nbsp;</li><li>Set alerts to track asset prices.</li></ul><h2>Trading Terminal</h2>From the trading terminal, you can access all the orders functionality:&nbsp;<ul><li>Create market, limit, and conditional orders with trailing, take profit, and stop loss.&nbsp;</li><li>Benefit from creating safety orders for HODLed coins and quick market deals.</li><li>Earn on futures trading.</li><li>View and edit open orders.</li><li>View trading history.</li></ul><h2>Copy Trading</h2>The copy trading functionality allows you to benefit from the expertise and knowledge of experienced traders. From there, you can:<ul><li>View traders’ profiles available for copying and subscribe to them.&nbsp;</li><li>Manage your copy trading transactions.</li></ul>Experienced traders can monetize their followers by creating public profiles and allowing other users to subscribe to them.<h2>Alerts</h2>From the Alerts tab, you can set alerts for a selected exchange, modify their settings, and delete alerts.&nbsp;

From your account, you get access to all the Bidsbee functionality: get new subscriptions, connect your CEX accounts, manage your account and security settings, and access other functionalities.


How to change my account settings?

To delete your Bidsbee account, please contact our support team. Your account will be deleted 10 days after you get in touch with us with such a request.

Is it possible to delete my Bidsbee account?

To change the password to your Bidsbee account, do the following:<ul><li>Move to your profile.</li><li>There, click on Security settings.</li><li>You will see a window that says Change password with the respective fields to reset your password. Reset it, and click on the Save password button.</li></ul>Now, you can log in with your new password.

You can change your password in the _Security settings_ tab. However, you cannot change the email you’ve registered with on Bidsbee.


FAQ Managing my account